We are committed to protecting the privacy of your personal information and will only collect, use
personal information to us, you accept and consent to our use of your personal information in
accordance with this policy. If you disagree with the terms outlined in this policy or are younger than
18, please do not supply any personal information.
THE INFORMATION SUPPLIED
You are supplying information about yourself when corresponding with us or when using our
websites. For example:
● When you buy goods or services from us online, over the phone or in person;
● When you enquire about or book our products or services (vinegar, accommodation,
restaurant, events etc)
● When you enter a Rozendal promotion or competition (on various platforms)
● When you register to use one of our websites or when you participate in blog discussions
or other social media functions on our websites
● When you contact us to request information about our company.
The information you supply may include your name, age, address, email address and phone
number, financial and card payment information.
THE INFORMATION COLLECTED
Apart from the information you give us, we may also automatically collect information about
data files that are downloaded onto your computer when you visit a particular website.
Examples of information we may collect include:
● Technical information such as your computer’s IP address and your browser type
● Information about your visit such as the products you viewed or searched for, the length
of your visit and the pages that you visited.
Cookies help us gather and store information about visitors to our websites. They help our
websites remember what you chose on previous pages (to avoid having to re-enter
information) and can help us to identify you as a unique visitor, tailor content based on past
visitation and provide you with an optimised experience. Our cookies typically do not gather
personally identifiable information.
to warn you when cookies are being used. However, most of our websites will not function if
cookies are turned off. We therefore strongly recommend that you leave cookies fully
HOW YOUR INFORMATION IS USED
The information you supply is generally used to provide you with a product or service which you
have requested from us (for example, if you have purchased vinegar or booked accommodation).
We will not use your information to market to you unless we have your implied or express consent.
If you receive electronic communications from us, we will always provide you with an opportunity to
unsubscribe from receiving further information from us.
DISCLOSURE OF YOUR INFORMATION
We will not disclose your personal information to third parties except:
● with your consent;
● where we are required or authorised by law to do so, for example to law enforcement
Our website may sometimes contain links to other websites. We do not control the privacy
practices of sites reached through links from our websites. If you have any questions about
the privacy practices of those websites then you should contact the relevant companies
ACCESS TO YOUR INFORMATION
You have the right to access and change the personal information we hold about you. You
can access and change your personal information by contacting us.
We take appropriate measures to keep your personal information secure. We have
implemented physical and electronic procedures to protect the personal information we
collect. If you have an account with us, you are responsible for maintaining the
confidentiality of your account details and are responsible for any activity under your
account. We will not be responsible for any loss arising from your failure to comply with this
Due to its nature, transmission of information via the Internet is not completely secure.
Although we will protect your personal data in accordance with this policy, we cannot
guarantee the security of any data transmitted to our websites and any transmission is at
your own risk. Once we have received your information, we will use strict procedures and
security measures to try to prevent unauthorised access.
INFORMATION POSTED BY YOU ONLINE
If you post information on one of our websites (such as the blog), it will generally be
accessible to others. We do not recommend you post personal information on public areas
of our websites. Such personal information is not covered by this policy.